ActiveWeb is the leading internet based claims management and performance communication platform which provides seamless integration of all stakeholders throughout the complete claim and repair process.
ActiveWeb facilitates two-way communication between any authorised parties at any point in the claim lifecycle, from First Notification Of Loss (FNOL) to Customer Service Indicator (CSI).
The richness and timeliness of the data that ActiveWeb provides allows the entire customer experience to be improved whilst at the same time reducing costs.
ActiveWeb has been developed closely with leading industry experts from all aspects of the claim lifecycle. This innovative claims management system allows every stakeholder to manage key information and interact with all other stakeholders at any stage of the claim process.
The ActiveWeb Claims Management Solution addresses the needs of the entire claims process at all levels with its wide array of features:
Deployment and distribution interfaces
Work Provider / Insurer links
Online reporting tools
ActiveWeb has an unprecedented range of connectivity - at the time of writing it has connections to 14 different bodyshop management systems, four major insurers, replacement vehicle companies, multiple solicitors, recovery agencies and estimating solutions - and the list just keeps on growing.
Brown Brothers Distribution works closely with Pinetree Consulting to deliver Bodyshop Connectivity solutions. For more information on how ActiveWeb can help you please click here.
PPG appreciate the trust you place in us as your paint supplier and partner. This is a very difficult and unprecedented time, we want to emphasise that you can count on us to uphold the health and safety of our employees, customers and stakeholders as our highest priority as we continue to support you in the current environment.
18353 days ago
Coronavirus: Social Distancing Service
From Monday 30th March 2020 BROWN BROTHERS® Distribution will be adapting its service to protect both colleagues and customers by following the government's social distancing guidelines. The following measures will be in place for the foreseeable future, ensuring that supply continues to our customers:
A skeleton crew that will observe all government guidelines while supporting the automotive repair industry will staff each of the 11 branches.
Phone lines will be open between 8AM and 12PM for customers to place orders, those orders placed via email will see no change in service.
Orders placed on day 1 will be ready for collection from the respective Brown Brothers branch the following day. For example, if you place and order between 8AM and 12PM on Monday, the order will be ready for you to collect at an agreed time between 8AM and 12PM the next day (Tuesday).
Please contact firstname.lastname@example.org if you have any queries regarding these preventative measures. Thank you for your patience and continued support during this extremely challenging time. We will get through this together.